Legal & Policy

Terms and Conditions – r789com Pakistan Gaming Platform Updated 2025

These Terms and Conditions govern your use of r789com. Please read them carefully before registering. By creating an account on r789com, you confirm that you have read and agree to these terms in full.

18+
Minimum Age to Register
1 Account
Per Person, Per Household
PKR Only
All Transactions
KYC Required
Before First Withdrawal
30x
Standard Bonus Wagering

Key Things to Know Before You Start

A plain-language overview of the most important r789com rules – full detail follows in the sections below

Eligibility

You must be 18 years of age or older to register on r789com. One account per person is permitted. Multiple accounts from the same person or household will result in all accounts being suspended.

Deposits & Withdrawals

All funds on r789com are held and transacted in PKR. Deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and bank cards are processed instantly. Withdrawals require KYC verification before the first payout.

Bonus Rules

Bonuses on r789com are credited automatically where eligible. Standard wagering requirement is 30x the bonus amount. Withdrawing before meeting wagering requirements will forfeit any active bonus balance.

Account Security

You are responsible for keeping your r789com login credentials confidential. Do not share your password with anyone. r789com staff will never ask for your password. Report any suspected unauthorised access immediately.

Responsible Gaming

r789com provides deposit limits, session timers and self-exclusion tools. You agree to use these tools if your gaming is causing personal or financial problems. Our full Responsible Gaming page has guidance and support links.

Account Termination

r789com reserves the right to suspend or close any account that violates these Terms. Common causes include multiple accounts, bonus abuse, fraudulent activity or providing false information at registration.

r789com

r789com – entertainment designed for Pakistani players

1. General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and r789com ("the Platform", "we", "us", "our"), which operates the website at r789com.bet. By registering an account, making a deposit, claiming a bonus or placing any bet on r789com, you agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must not use the r789com platform. We strongly recommend that you read this document in full before completing registration. These Terms are written in plain English and are intended to be clear and understandable for all r789com players in Pakistan.

r789com reserves the right to update these Terms at any time. Where changes are material, registered players will be notified by email or in-platform notification. Continued use of r789com after notification of a change constitutes acceptance of the revised Terms.

Note: These Terms apply to all products and services available on the r789com platform, including but not limited to online casino games, live dealer tables, jackpot slots, card games, virtual sports, the Aviator game, Ludo games and live cricket score services.

2. Eligibility

To register and use r789com, you must meet all of the following eligibility requirements at all times:

  • You must be at least 18 years of age. r789com does not permit persons under 18 to register or gamble on the platform under any circumstances.
  • You must be accessing r789com from a jurisdiction where online gaming is not explicitly prohibited for you personally.
  • You must not be registered on any self-exclusion list or have a voluntary exclusion agreement that covers online gaming activities of the type offered on r789com.
  • You must have the legal capacity to enter into a binding contract. If you are acting under a court order or legal restriction that limits your ability to transact, you are not eligible to use r789com.
  • Employees, contractors, agents and immediate family members of r789com are not eligible to participate in real-money gaming on the platform.

r789com reserves the right to request age and identity verification documents from any player at any time. Players who fail to provide satisfactory verification within the required timeframe may have their account restricted or closed.

3. Account Registration

Each individual may hold only one account on r789com. If you already hold a registered account, you must not create a second account. Opening multiple accounts, whether in the same name or under different names, is a violation of these Terms and may result in the permanent closure of all associated accounts and the forfeiture of any funds held within them.

3.1 Accurate Information

When registering on r789com, you must provide accurate, current and complete information. This includes your real name, date of birth, mobile number and any other details requested during the registration process. Providing false information is a breach of these Terms and may constitute fraud.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your r789com account credentials, including your password. You agree to notify r789com immediately if you suspect any unauthorised access to your account. r789com will not be held liable for losses resulting from a player failing to maintain the security of their login details.

3.3 Verification (KYC)

r789com is required to verify the identity of players before processing withdrawal requests. The standard Know Your Customer (KYC) documents requested include a valid CNIC (Computerised National Identity Card) and, where relevant, proof of the payment method used for deposits. Verification documents should be submitted through the account dashboard. r789com aims to complete KYC reviews within 24 hours of document submission.

r789com

Secure PKR transactions on r789com via all major local payment methods

4. Deposits & Payments

All financial transactions on r789com are denominated in Pakistani Rupees (PKR). r789com does not charge deposit fees. However, your payment provider may apply their own transaction charges which are outside r789com's control.

4.1 Accepted Payment Methods

r789com currently accepts deposits via the following methods:

  • Easypaisa (mobile wallet transfer)
  • JazzCash (mobile wallet transfer)
  • NayaPay (digital wallet)
  • SadaPay (digital wallet)
  • IBFT bank transfer
  • Visa debit/credit card
  • Mastercard debit/credit card

4.2 Minimum Deposit

The minimum deposit amount on r789com is Rs 500. Deposits below this threshold will not be processed and will be returned to the originating account. There is no maximum deposit limit for verified accounts, though r789com may apply enhanced due diligence for large deposits in line with responsible gaming and anti-money laundering obligations.

4.3 Currency & Conversion

r789com accounts are denominated exclusively in PKR. No currency conversion is applied at any stage. The balance displayed in your r789com account is exactly what you will receive upon withdrawal, subject to any active wagering requirements on bonus funds.

Important: Only use payment methods registered in your own name. Depositing from a payment account belonging to another person is a violation of these Terms and may result in the deposit being voided and the associated account being suspended pending investigation.

5. Withdrawals

r789com processes withdrawal requests to the same payment method used for the player's most recent deposit, where technically possible. If this is not possible, r789com may request alternative account details.

5.1 KYC Requirement

KYC verification must be completed before the first withdrawal from any r789com account. Players who have not submitted verification documents should do so via the account dashboard. r789com will not process withdrawal requests from unverified accounts.

5.2 Processing Times

Standard withdrawal processing time on r789com is under five minutes for verified accounts during normal operating hours. Withdrawals flagged by the automated review system are reviewed by the finance team within one working hour. Bank transfer (IBFT) withdrawals may take up to two banking days depending on the receiving bank's processing schedule.

5.3 Withdrawal Limits

There is no minimum withdrawal amount for wallet methods (Easypaisa, JazzCash, NayaPay, SadaPay). Bank transfer withdrawals have a minimum of Rs 1,000. There is no maximum withdrawal limit for fully verified accounts. r789com may stagger very large withdrawals over multiple business days at its discretion, with prior notification to the player.

5.4 Wagering Requirements

Withdrawal of funds subject to active wagering requirements is not permitted until those requirements are met. If a player requests a withdrawal while an active bonus is in place, the bonus and any winnings generated from it will be forfeited. Only the original cash balance (excluding bonus funds) will be released.

6. Bonuses & Promotions

r789com offers a range of promotional incentives to new and existing players. All bonuses are subject to the following standard terms unless a specific promotion page states different conditions.

6.1 Welcome Bonus

New players registering on r789com are eligible for the welcome bonus on their first qualifying deposit. The bonus is credited automatically without requiring a promo code. Minimum qualifying deposit is Rs 500. The welcome bonus is available once per player and cannot be claimed by the same person on a second account.

6.2 Wagering Requirements

The standard wagering requirement on all r789com bonuses is 30x the bonus amount. For example, a bonus of Rs 3,000 requires Rs 90,000 in eligible wagers before the bonus funds can be converted to withdrawable cash. Wagering contributions vary by game type:

  • Slots and jackpot games: 100% contribution
  • Card games (Blackjack, Baccarat, Casino Hold'em): 20% contribution
  • Live dealer games (Teen Patti, Andar Bahar, live Baccarat): 20% contribution
  • Virtual sports: 50% contribution
  • Aviator game: 50% contribution
  • Ludo games: 25% contribution

6.3 Bonus Expiry

Bonuses credited to r789com accounts expire 30 days from the date of credit if wagering requirements have not been met. Expired bonus funds and any winnings generated from them are forfeited automatically. Players will be notified seven days before bonus expiry via in-platform notification.

6.4 Bonus Abuse

r789com reserves the right to void bonuses, withhold withdrawals and close accounts where it identifies patterns consistent with bonus abuse. This includes but is not limited to: creating multiple accounts to claim the same bonus, placing only low-risk hedging bets to meet wagering requirements, and coordinating with other players to collectively exploit promotional offers.

Fair Play Note: r789com's bonus programme is designed to reward genuine players. If you have questions about whether a particular playing strategy is permitted in relation to a bonus, contact support before proceeding rather than after the fact.

7. Game Rules & Fairness

All casino and card games available on r789com use certified Random Number Generator (RNG) technology. RNG outcomes are independently tested and audited by accredited third-party testing laboratories. Live dealer game results are determined by physical cards or equipment operated by human dealers on camera and are not influenced by any algorithm after dealing commences.

7.1 Game Malfunction

In the event of a documented technical fault that results in an incorrect game outcome, r789com reserves the right to void the affected round and refund the bet amount to the player's account. Wins generated as a result of a verified technical malfunction are not valid and will not be paid. r789com will notify affected players promptly when a void is applied.

7.2 Disconnection Policy

If a player is disconnected from r789com during an active game round, the round will continue according to the game's standard rules. r789com is not responsible for disconnections caused by the player's internet service provider or device. Most games include an auto-completion function that resolves the round in accordance with the game's standard logic if the player does not reconnect within the required timeframe.

7.3 Published RTPs

r789com publishes Return to Player (RTP) figures for all casino game titles in the lobby. These figures represent long-term statistical averages across millions of game rounds and are not guarantees of individual session outcomes. Players are encouraged to review RTP figures before selecting a game.

r789com

r789com live cricket coverage and fair-play standards across all game categories

8. Prohibited Conduct

The following actions are strictly prohibited on r789com and will result in account suspension, fund forfeiture and, where appropriate, reporting to relevant authorities:

  • Registering more than one account on r789com, regardless of the name, device or payment method used
  • Providing false, misleading or fraudulent information at registration or during KYC verification
  • Using r789com in connection with any form of money laundering, fraud or financial crime
  • Depositing funds using payment methods not registered in your own name
  • Attempting to exploit software bugs, glitches or technical vulnerabilities for financial gain
  • Using automated betting scripts, bots or any software designed to gain an unfair advantage over the platform or other players
  • Colluding with other players in live dealer or multiplayer games to gain an advantage at the expense of the platform
  • Attempting to reverse-engineer, copy or redistribute any part of the r789com platform, software or content
  • Making chargebacks or payment disputes on deposits that were used for genuine gaming activity

Anti-Money Laundering: r789com complies with applicable anti-money laundering (AML) regulations. Any player whose account shows transaction patterns consistent with money laundering will have their account suspended and the matter reported to the relevant financial intelligence unit.

9. Responsible Gaming

r789com is committed to providing a safe gaming environment. We recognise that for a small number of players, gaming can become problematic. By accepting these Terms, you acknowledge that gambling carries a risk of financial loss and that r789com offers tools to help you stay in control.

9.1 Available Tools

The following responsible gaming tools are available to all r789com account holders free of charge:

  • Deposit limits: Set daily, weekly or monthly deposit caps from your account settings
  • Session time reminders: Receive alerts after a set number of hours of continuous play
  • Cool-off periods: Temporarily suspend your account for 1, 7 or 30 days
  • Self-exclusion: Permanently close your r789com account if you feel you need to stop gaming entirely

Full guidance on using these tools is available on our Responsible Gaming page. Players who self-exclude from r789com will not receive promotional communications for the duration of their exclusion period.

9.2 Underage Gaming Prevention

r789com takes its obligations to prevent underage gaming seriously. If we have reason to believe that a registered account is being operated by a person under 18 years of age, the account will be suspended immediately pending age verification. All funds in such accounts will be held and not paid out until the player's age is confirmed.

10. Privacy & Data Protection

r789com collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By registering on r789com, you consent to the collection and processing of your personal data as described in that document.

In summary, r789com collects only the information necessary to operate your account, process transactions, verify your identity and comply with applicable legal obligations. Your data is encrypted at rest and in transit using industry-standard protocols. r789com does not sell personal data to third parties for commercial purposes.

You have the right to access, correct or request deletion of your personal data held by r789com at any time. Requests should be submitted to our support team via the in-platform live chat or by emailing the address listed in Section 15 of these Terms.

11. Intellectual Property

All content on the r789com platform, including but not limited to the website design, graphics, logos, game software interfaces, text content and marketing materials, is the intellectual property of r789com or its licensed suppliers. You are granted a limited, non-exclusive, non-transferable licence to access and use r789com solely for the purposes of personal, non-commercial gaming activity.

You may not copy, reproduce, modify, distribute, publish, display or create derivative works based on any r789com content without prior written permission. Scraping, crawling or systematically downloading content from the r789com platform is strictly prohibited.

12. Limitation of Liability

r789com provides its platform on an "as is" basis and makes no warranties, express or implied, regarding the uninterrupted availability of the service. Planned maintenance windows will be communicated in advance where possible. Emergency maintenance may be carried out at any time.

To the fullest extent permitted by applicable law, r789com's liability to any player in connection with the use of the platform is limited to the net deposits made by that player in the 30 days preceding the event giving rise to the claim, excluding any losses arising from gambling activity itself.

r789com is not responsible for losses arising from:

  • Decisions made by the player during game play
  • Disruptions to the player's internet connection or device
  • Delays caused by the player's payment provider
  • Force majeure events including natural disasters, government actions or third-party infrastructure failures

13. Account Closure

13.1 Closure by the Player

You may close your r789com account at any time by contacting our support team via live chat. Before closing, any positive balance in your account will be paid out to your verified withdrawal method, subject to any active wagering requirements. If you are closing your account for responsible gaming reasons, please use the self-exclusion tool to ensure marketing communications stop immediately.

13.2 Closure by r789com

r789com reserves the right to suspend or permanently close any account at its discretion, with or without notice, in cases including but not limited to: breach of these Terms, suspected fraud, bonus abuse, failure to complete KYC, account inactivity exceeding 12 months, or regulatory obligation. Where an account is closed due to a breach of these Terms, any balance held may be forfeited. Where closure is for other reasons and no Terms breach is established, outstanding balances will be returned to the player.

14. Changes to These Terms

r789com may update these Terms at any time. Material changes will be communicated to registered players by in-platform notification and, where possible, by email to the address on file. The updated Terms will take effect from the date stated in the notification.

If you do not agree with changes to these Terms, you may close your account without penalty before the effective date by contacting our support team. Continued use of r789com after the effective date constitutes acceptance of the revised Terms.

Version Notice: These Terms were last updated in 2025. We recommend bookmarking this page and reviewing it periodically, particularly before claiming a new promotion or using a feature you have not previously engaged with on r789com.

15. Contact Us

If you have questions about these Terms, need clarification on a specific rule, or wish to raise a dispute, please contact r789com through one of the following channels:

  • In-platform live chat: Available 24/7 from your r789com account dashboard – fastest response channel
  • Email: support@r789com.bet – responses within 4 working hours

r789com aims to resolve all player queries promptly and fairly. If you feel a query has not been handled to your satisfaction, you may escalate by responding to the original support ticket with the reference number and the reason for escalation. Escalated queries are reviewed by a senior support team member within one working day.

For responsible gaming queries and self-exclusion requests, our team is available around the clock and will action self-exclusion requests within 24 hours of receipt, typically within the hour during staffed periods.

Understood the Terms? You Are Ready to Play

Register on r789com, make your first PKR deposit and explore 500+ games built for Pakistani players. The whole process takes under two minutes and your account is protected by bank-grade security from the moment you register.

18+ verified PKR transactions Certified fair games Instant Easypaisa payout Responsible gaming tools
Quick Policy Summary
Age

18+ only. ID verification required before withdrawals.

One Account Per Person

Multiple accounts will be closed and balances forfeited.

Bonus Wagering 30x

Meet wagering requirements before requesting withdrawal.

Fair & Certified Games

RNG audited by independent labs. Live dealers use real cards.

Responsible Gaming Tools

Deposit limits, cool-off and self-exclusion always available.

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